Skip to main content
opens in new tab or window

Ground closures

All natural turf fields are closed.
Next update Tuesday 1 April 2025 2pm.

Read more about ground closures
Close this announcement

1 Dismissed Announcement (show below)

Trial changes to Council’s Public and Open Forums

Public and Open Forums will now occur one week prior to General Council Meetings. Registrations to speak close at noon on the same date as the forum.

More information
Willoughby City Council - Logo
QR code to access this page
Quick links:
  • Planning reforms
  • Mayor and Councillors
  • Tell us how we are doing
English (Australia) Select this as your preferred language
Willoughby City Council - Home - Logo
  • MyWilloughby
    • Back to MyWilloughby
    • Report an issue or request a service
      • Back to Report an issue or request a service
      • Change of customer details
      • Damage deposit refund
      • Food premises or personal appearance fit-out inspection
      • Missed bin service
      • Missed bulky waste clean-up
      • Report a bin issue
      • Illegal tree removal or pruning
      • Report a barking dog
      • Report lost or found pet
      • Abandoned shopping trolleys
      • Report graffiti
      • Report pollution
      • Report flooding or blocked drains
      • Report road maintenance issues
      • Report footpath maintenance issues
    • Online services
      • Back to Online services
      • Apply to conduct stormwater drainage works
      • Apply for a skip bin permit
      • Register your cooling towers or warm-water systems
      • Apply for self funded retiree domestic waste service
      • Apply for a pensioner rebate
      • Apply for a road opening permit
      • Construct, repair or demolish the vehicle crossing for your property
      • Apply for a hoarding permit
      • Approval for works on Council infrastructure within the road reserve
      • Apply for occupation of public road permit
      • Apply to prune or remove a tree
      • Apply to install temporary ground anchors
      • Certificate of compliance: Swimming pools, exemptions, safety barriers
      • Request for Willoughby City Council records
      • Apply for a property rating certificate (603)
      • Apply for a building information certificate
      • Apply for a certificate of outstanding notices and orders
      • Apply for a flood information certificate
      • Apply for a conveyancing certificate (88G)
      • Register your fire safety statement
      • Lodge a development application, 8.2 review or s4.55 modification
      • Apply for an exempt development opinion
      • Apply for an out of hours work permit
      • Submit documents for section 88B and 88E of the Conveyancing Act
      • Apply for special events bin hire
      • Apply for an assisted bin collection service
      • Apply for a road approval modifications
      • Apply for footpath permit to occupy public space
      • Apply for a work zone permit
      • Apply for driveway white line markings
      • Food businesses
      • Request a flood model
      • Request an additional bin service or cancel an existing service
      • Personal appearance businesses
      • Register your public pool or spa
      • Get approval for a sewage management or recycled water system
      • Lodge a subdivision or strata certificate
      • Apply for temporary access over community land
      • Apply or reapply for a residential parking permit
  • Residents
    • Back to Residents
    • New residents
      • Back to New residents
      • Waste service dates
      • What's near me
      • Rate information
      • Mayor and Councillors
      • What's on in Willoughby
      • Register your pet
      • Parking permits
      • Community information
      • Have Your Say
    • Waste and recycling
      • Back to Waste and recycling
      • Household bin services
      • Bulky waste collections
      • Drop-off and recycling centres
      • Commercial and event waste
      • Waste education
      • Keeping our city clean
      • Sustainable waste management
      • FAQs and other resources
      • Former landfill site at Bicentennial Reserve and Flat Rock Gully
    • Pet ownership
      • Back to Pet ownership
      • Cat ownership
      • Dog ownership
      • Domestic poultry ownership
      • Microchipping and registration
    • Parking and transport
      • Back to Parking and transport
      • Parking
      • Cycling
      • Road safety
      • Sustainable transport
      • Chatswood CBD bicycle end-of-trip facility
    • Parks and recreation
      • Back to Parks and recreation
      • Parks, reserves and playgrounds
      • Sportsgrounds
      • Ground closures
    • Current works and projects
      • Back to Current works and projects
      • Northbridge Plaza car park
      • State government projects
    • Citizenship ceremonies
    • Trees
      • Back to Trees
      • Trees on your property
      • Trees on neighbouring property
      • Street trees and vegetation
      • Nature strip maintenance and planting
      • Love Your Trees
      • Tree and bushland vandalism
      • Tree and vegetation policies
    • Progress Associations
    • Rates and payments
      • Back to Rates and payments
      • Pay your rate account
      • Pay a debtor account
      • Rate information
  • Council
    • Back to Council
    • Contact us
      • Back to Contact us
      • Have Your Say
      • Tell us how we are doing
      • Fraud and corruption prevention
      • National Relay Service
      • Translating and Interpreting Service
    • Council meetings
      • Back to Council meetings
      • General Council meetings
      • Committees
      • Meetings calendar
    • News and media
      • Back to News and media
      • 'Love your trees', Willoughby Mayor tells residents
    • Mayor and Councillors
    • Working with us
      • Back to Working with us
      • Careers
      • Tenders and contracts
      • Volunteering
      • Sponsorship
    • Forms
    • Policies and publications
      • Back to Policies and publications
      • Policies
      • Publications
      • Willoughby City News
    • Integrated Planning and Reporting Framework
    • Organisational structure
      • Back to Organisational structure
      • Community, Culture & Leisure
      • Customer and Corporate
      • Planning and Infrastructure
      • Executive Leadership Team
      • Public Officer
    • School information
    • Maps
      • Back to Maps
      • Ward Boundaries Map
    • How to access information
    • Venues
    • Public notices
      • Back to Public notices
      • Council conflict of interest management statement
      • Council conflict of interest management statement
  • Community
    • Back to Community
    • Community services
      • Back to Community services
      • Youth
      • Children
      • People with Disability
      • Older adults
      • Grants
      • Community Resources
      • Affordable housing
      • LGBTQIA+ communities
    • Arts and culture
      • Back to Arts and culture
      • The Concourse
      • Visual Arts
      • Willoughby Symphony Orchestra
      • Zenith Theatre and Convention Centre
      • The Civic Place Trust
    • Festivals and major events
      • Back to Festivals and major events
      • Gai-mariagal Festival
      • Artarmon Street Festival
      • Lunar New Year Festival
      • Emerge Festival
      • Chatswood StreetFair
      • Seniors Festival 2025
      • Carols in Willoughby Park
      • Chatswood Culture Bites
      • Australia Day celebration
      • Carols in Willoughby Park 2025
    • Multicultural services
      • Back to Multicultural services
      • MOSAIC Multicultural Centre
      • At Home with Willoughby - Wednesday Social Activities Group
      • Inspire to Lead project
    • Community health and safety
      • Back to Community health and safety
      • Extreme heat
      • Domestic & Family Violence
      • Emergency information
      • Smoke Free Willoughby
      • Road Safety
      • Swimming pool safety
      • Resilient Willoughby
      • Drone safety rules and enforcement
      • Fire Safety
      • High density living
      • Homelessness and Housing Assistance
      • Penalty notices (fines) and payments
      • GoodSAM app – Become a lifesaver
    • Venues
    • Community information
    • Willoughby Profile
    • Planning for our Future
      • Back to Planning for our Future
      • Community Engagement
      • Our Future Willoughby
      • Willoughby Draft Planning Strategy
    • Aboriginal and Torres Strait Islanders
      • Back to Aboriginal and Torres Strait Islanders
      • Reflect Reconciliation Action Plan
      • Events
    • Chatswood Mall Market
      • Back to Chatswood Mall Market
      • Stallholders
      • Market gallery
      • Chatswood Mall Market entertainment
    • The Concourse Artisan Market
      • Back to The Concourse Artisan Market
      • Become a stallholder at The Concourse Artisan Market
      • The Concourse Artisan Market - Gallery
  • Business
    • Back to Business
    • Business permits and registrations
      • Back to Business permits and registrations
      • Food businesses
      • Personal appearance businesses
    • Business resources
      • Back to Business resources
      • Business Connect
      • Business events and workshops
      • Sustainable business
      • Business Groups
      • Business survey
      • Co-working spaces
    • Night time economy
    • Economic Development Strategies
    • Promote your business
      • Back to Promote your business
      • Support Local
      • Laneway activation
      • Chatswood Food
    • Grants
  • Development
    • Back to Development
    • Do I need Approval?
    • Plan
      • Back to Plan
      • Planning rules
      • Maps
      • Development Contributions
      • Planning Proposals
      • Planning Certificates
      • Building Information Certificates (BIC)
      • Heritage & Conservation
      • Floodplain Management
    • Get Approval
      • Back to Get Approval
      • Development Application forms and checklists
      • Complying Development
      • Pre-lodgement meetings
      • Electronic Application Requirements
    • Build
      • Back to Build
      • Construction Certificate (CC)
      • Occupation Certificate
      • Permits
      • Unauthorised building works
      • Building Information Certificates
      • Inspection request
    • Regulate
      • Back to Regulate
      • Asbestos fact sheet
      • Fencing
      • Fire safety
      • Regulated Water Systems
      • Restriction on the use of land
      • Short-term rental accommodation (STRA)
      • Swimming Pool Certificates of Compliance
    • Recent DAs and consents
  • Environment
    • Back to Environment
    • Climate Change
      • Back to Climate Change
      • About Climate Change
      • Our Net Zero Community
      • Climate Conversations
    • Our Green City Plan
    • Environmental Events and Activities
    • Bushland & Wildlife
      • Back to Bushland & Wildlife
      • Events and Activities
      • Bushcare
      • Wildlife
      • Bushland Reserves & Parks
      • Bushland Management
      • Bushwalking Tracks
      • Native Plants
      • Natural Heritage Register
      • Citizen science
    • Sustainable Living
      • Back to Sustainable Living
      • Renewable Energy
      • Save energy in your home
      • Food and garden
      • Home & Lifestyle
      • Sustainable Transport
      • Sustainable business
      • Electrify everything
      • Live Well in Willoughby
      • Love your trees
    • Environmental Health
      • Back to Environmental Health
      • Water
      • Pest & Weed Management
      • Pollution
    • Natural Hazards
      • Back to Natural Hazards
      • Bushfires
      • Storms
      • Protecting your home
    • School programs
      • Back to School programs
      • Willoughby’s Wildlife Storybook
  • Events
    • Back to Events
    • MOSAIC semester 1, 2025
    • Creating better homes: Expert consultations
  • Library
  • Tell us how we are doing
You Are Here : Home / Council/ Policies and publications / Policies / Privacy Management Plan
Listen

Privacy Management Plan

  • Privacy Management Plan(PDF, 1MB) ReadSpeaker
Share
  • Facebook
  • X
  • Email
  • Print
Back to top

Contact Us

Customer Service Centre: 31 Victor St, Chatswood NSW 2067, AUSTRALIA

Operating hours: Monday to Friday, 9:00 am - 5:00 pm

Postal address: PO Box 57 Chatswood NSW 2057, AUSTRALIA

Phone: +61 (2) 9777 1000

Email: email@willoughby.nsw.gov.au

General enquiry

MyWilloughby

Report an issue

ABN: 47 974 826 099

Sites

  • Willoughby City Library
  • Willoughby Leisure Centre
  • Willoughby Symphony Orchestra
  • Visit Chatswood
  • Zenith Theatre and Convention Centre
  • Chatswood CultureBites
  • Emerge Festival
  • Chatswood Year of the Snake Festival
  • The Concourse

Connect

  • Follow us on Facebook
  • Follow us on Instagram
  • Follow us on X
  • Follow us on LinkedIn
  • Subscribe to our YouTube Channel
  • Subscribe to our E-newsletter
  • Tell us how we are doing

Acknowledgement of Country

Willoughby City Council acknowledges the Traditional Owners of the lands on which we stand, the Gamaragal people. We pay our respects to their Elders past and present.

Willoughby City Councillors voted to endorse the Uluru Statement from the Heart in July 2018.

   

Disclaimer & Copyright | Privacy Statement | Social Media Guidelines | Accessibility
© 2025 Willoughby City Council
Ready