Our Customer Service Centre will be closed on Monday 27 January 2025 for the Australia Day public holiday. Please call 02 9777 1000 to reach our out-of-hours service during this time.
Most DAs follow similar steps during processing, so this guide applies to the majority of applications. Please note that these steps do not necessarily occur one after the other and usually overlap.
Please note: If an application hasn’t been determined within 40 days of lodging, the applicant has the right of appeal to the Land and Environment Court. You are entitled to view the file under Government Information (Public Access) Act 2009.