Certificate of compliance: Swimming pools, exemptions, safety barriers

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When would you need this?

Compliance certificate

  • A compliance certificate is required or an occupation certificate that is less than 3 years old for swimming pools located on residential premises with multiple tenants or tourist or visitor accommodation not on public land.
  • A compliance certificate is also required for any property which is for sale or lease.

Get an exemption from Council

  • Obtain a certificate from Willoughby City Council which confirms that the swimming pool complies with the requirements of part 2 Swimming Pools Act 1992
  • To seek an exemption from Willoughby City Council for all or any of the requirements of part 2 of the Act.

What you need to know:

Step 1.Eligibility

  • Willoughby City Council residents only.

  • Consent and agreement of owner(s) to appoint Council to issue compliance certificate.

Step 2.Fees and charges

Step 3.Register or login to submit application

Not registered? You will require a MyWilloughby account to submit an application.

Register your MyWilloughby account

Already registered?

Compliance certificate:

Apply now 

An exemption from Council:

Apply now

Step 4.What happens next

You will receive an application reference number which you can use to track your application. 

You will also be notified once your application has been processed.

Not registered?

Register your MyWilloughby account

Why register?

  • to create and track requests
  • submit and view applications
  • make a payment.

Payment options

VisaMastercard

Need further information?

Call our Customer Service Centre on:

02 9777 1000

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