Personal appearance businesses

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When would you need this?

  • Personal appearance businesses includes skin penetration and hair and beauty clinics.
  • If you’re taking on an existing business that penetrates skin, or renovating or converting one, you need to ensure that you have the appropriate consent. This could be checked with the managing agent, seller’s solicitor, previous owner, or a search of Council’s records. Even if there is a valid development consent for that use, you must notify us.
  • If you are renovating an existing skin penetration business, you must contact Council to find out if the works require development consent.
  • If you’re starting a new business that penetrates skin, or you intend to introduce this procedure in an existing business, you need to obtain development consent first. Once you have consent and the construction work has been finalised satisfactorily, you must notify us.
  • Operating your skin penetration business without development consent, or without notifying Council, is an offence.

What you need to know:

Step 1.Confirm you meet all requirements

  • Contact our town planning staff to check whether what you want to do is permitted and what requirements are needed. 
  • Standards for construction or fit-out of a personal appearance premises can be found at the recommended read link above.

Step 2.Register or login to submit application

Not registered? You will require a MyWilloughby account to submit an application.

Register your MyWilloughby account

Already registered?

Submit application now

Step 3.Start operating

There may be other arrangements or steps you need to take such as organising trade waste collection or registration with the Australian Health Practitioner Regulation Agency (AHPRA). You can check on the Australian Business Licence and Information Service (ABLIS) website.

Not registered?

Register your MyWilloughby account

Why register?

  • to create and track requests
  • submit and view applications
  • make a payment.

Payment options

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Need further assistance?

Call our Customer Service Centre on:

02 9777 1000

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