Request for Willoughby City Council records

Online

When would you need this?

Our website has an enormous amount of information which is regularly updated and expanded.

If you can’t find what you’re looking for you may need to request the information from our information access team.

What you need to know:

The following Council information is available on our website or over the counter at our Customer Service Centre:

For historical research requests (prior to 1920), please contact History at Willoughby

Step 1.Fees and charges

Step 2.Register or login to submit application

Not registered? You will require a MyWilloughby account to submit an application.

Register your MyWilloughby account

Already registered?

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Step 3.What happens next

You will receive an application reference number which you can use to track your application. 

You will also be notified once your application has been processed.

Not registered?

Register your MyWilloughby account

Why register?

  • to create and track requests
  • submit and view applications
  • make a payment.

Payment options

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Need further assistance?

Call our Customer Service Centre on:

02 9777 1000

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