MyWilloughby

Services over the 2024-25 Christmas New Year period

Our Customer Service Centre will be closed from 4:30pm Tuesday 24 December 2024, reopening 9am Monday 6 January 2025. Most Council services will not be provided from 5pm Tuesday 24 December 2024, until 9am Monday 6 January 2025.

Any urgent matters should be directed to Council’s after hours service on 02 9777 1000. All other enquires will be responded to from 6 January 2025.

Read more about Services over the 2024-25 Christmas New Year period

MyWilloughby is a one-stop user-friendly online service designed to make it easier for you to apply for, renew, pay or request something with Council, and enhance the overall experience for residents.

Register

Why register?

Registered users can:

  • lodge and view applications
  • create and track requests
  • pay invoices
  • apply for a parking permit
  • track and view developments in your area
  • update your personal details.

Register your MyWilloughby account

Enter as a guest

What you do as a guest:

  • pay invoices
  • create a request
  • track and view developments in your area.

MyWilloughby

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