The name of the applicant on the pension card is to be the same as the ownership record of the property (as per the Land Titles Office) to be eligible for the rebate.
If you become an eligible pensioner during the year, your rebate will commence from the next quarterly billing period. Or if you are no longer eligible, your rebate will stop at the end of the current quarterly billing period.
Make sure you:
Prepare the following documents (if applicable):
Email the completed form and attachments to email@willoughby.nsw.gov.au
We’ll process your request. You will be contacted if we need any further information. We will contact you over the phone, email or mail to let you know the new payment amount.
Visit Council's Customer Service Center.