Bulky waste collections
Council offers the following collection services for bulky household items that can’t be collected through the weekly service. This service is only offered to domestic residents for household waste. Waste generated by commercial operations is ineligible for collection.
Council provides residents with one (1) free pre-booked bulky waste collection and three (3) scheduled bulky waste collections per financial year.
Pre-booked bulky waste service
Council provides residents with one free pre-booked bulky waste collection per financial year in addition to the scheduled collection dates.
Residents can pay for additional pre-booked collections if required to a maximum of 2m³ of materials per collection. This can be used to dispose of general household goods OR vegetation, but cannot be used for a mixture of the two. You must specify which service you want when booking.
For current fees, see Fees and Charges.
Book Online
For ALL pre-booked bulky waste collections:
- No more than 2m³ of materials will be collected. Items that have not been collected must be removed and disposed of promptly.
- Materials can only be placed on the nature strip outside your property on the Sunday night of your collection week, but collection is Monday to Friday of that week.
- Items must not be longer than 2 metres.
- For safe collection, items must be capable of being lifted by two people. This excludes bulky items like treadmills, pianos, and snooker tables.
- All groups of items left on kerbsides for collection must be labelled with a Pre-booked Council Bulky Waste Collection label(PDF, 44KB).
Note: If you are unable to print the labels, please attach a piece of paper to the street-facing side of the group of items. The label should identify the items for "Council Bulky Waste Collection” and include the date of the Sunday specified by Council, your address and booking reference number.
Household Goods
Council will collect
Household furniture
Small appliances
Soft furnishings
Carpet and linoleum (must be cut into 1 metre lengths and bundled. Maximum 0.5m³)
Other non-recyclable household items
Whitegoods and metal items, e.g. Fridge or freezer, washing machine. Please remove the doors from your whitegoods.
Mattresses/foam
Council will NOT collect
Vegetation
Council will collect:
Bundled and tied garden organics
Tree prunings and loppings
Untreated timber
Christmas trees
Palings without nails (max 0.5m³)
Council will NOT collect
Untied/loose vegetation
Vegetation in plastic bags
Branches greater than 75mm diameter
Branches, untreated wood or Christmas trees in sections longer than 1 metre
Painted or chemically treated timber
Tree stumps and logs
Whole wood pallets
Building timber
Whole fences
General garbage
Timber with nails
Scheduled bulky waste service
Most collected materials are sent to landfill, so please consider selling, donating or giving away good quality items. Read our article Sustainable options for unwanted items for tips on how to dispose of unwanted items sustainably.
When is the next Clean-up Collection in my area?
You can find your next clean-up collection date by using our Waste service dates online tool.
How much can I put out for Clean-up Collection?
No more than two meters squared of materials will be collected and items must not be longer than 1 metre.
Where can I take items not accepted through Council's Clean-up Collection?
Use our A-Z recycling guide and our list of Sustainable options for unwanted items on how to responsibly recycle, rehome or dispose of household items not accepted for collection through Council's Clean-up service.
Where can I dispose of hazardous waste such as household chemicals and needles?
Household quantities of chemicals can be dropped off at a free Chemical CleanOut Event or at the Community Recycling Centre (CRC) in Artarmon.
Council and local pharmacies are partnered to provide free sharps disposal containers and sharps collection for used needles and sharps. See the list of pharmacies participating in the Community Sharps Management Program. For large volumes of sharps, or to dispose of devices that cannot fit inside sharps disposal containers, contact RUSH (Responsive User Service in Health).