Our Customer Service Centre will be closed from 4:30pm Tuesday 24 December 2024, reopening 9am Monday 6 January 2025. Most Council services will not be provided from 5pm Tuesday 24 December 2024, until 9am Monday 6 January 2025.Any urgent matters should be directed to Council’s after hours service on (02) 9777 1000. All other enquires will be responded to from 6 January 2025.
All natural turf fields are currently open with the exception of Naremburn Ovals 1 and 2 which are closed for renovations.Low-impact sports such as cricket are permitted during the closure period.
Please note there are a limited number of pre-booked services available per week, and they must be booked at least a week in advance. At busy periods bookings may not be available for several weeks. Cancellations must be made 7 days prior to your booked clean-up.
If you are utilising the pre-booked service for bulky household goods, check the acceptable items under the scheduled clean-up service.
For bulk vegetation collection, Council will collect:
Tree prunings and loppings Untreated timber Christmas trees Palings without nails (max 0.5m³)
Council will NOT collect:
Untied/loose vegetation Vegetation in plastic bags Branches greater than 75mm diameter Branches, untreated wood or Christmas trees in sections longer than 1 metre Painted or chemically treated timber Tree stumps Whole wood pallets Building timber Whole fences General garbage Timber with nails
Check your bulky waste collection dates
For additional information regarding our scheduled bulky waste collection service visit Bulky waste collections.
Online form
An email or SMS confirmation with a reference number for your booking will be sent to you.
Download a Pre-booked Council Bulky Waste Collection label and attach it to your items.
Note: If you are unable to print the label, please attach a piece of paper to the street-facing side of the group of items. The label should identify the items for 'Council bulky waste collection' and include the date of the Sunday specified by Council, your address and booking reference number.
Please ensure your items are out and labelled the night before in preparation for collection.
MyWilloughby